WiscNet incident

Mulitiple Sites Down | 2297553

Resolved after 56 minutes, affecting Antigo Unified School District and Bowler School District and 1 more, on September 30, 2026.

postmortem Sep 30, 2026, 08:24 AM UTC

Date & Time of Incident: 9/30 1:40am Duration: 46 minutes Technician\(s\): Connor Felton Review Date: 9/30 Brief Summary: We observed alarms for these schools come in Root Cause: Due to a loss of routing to the schools

Started
Sep 30, 2026, 07:27 AM UTC
Resolved
Sep 30, 2026, 08:23 AM UTC
Duration
56m
Detected by Pingoru
Sep 30, 2026, 07:27 AM UTC

Affected components

Antigo Unified School DistrictBowler School DistrictElcho School DistrictCESA 9Edgar School DistrictLac du Flambeau #1 School DistrictMenominee Indian School DistrictMarathon City School DistrictMarion School DistrictNorthland Pines School District

Update timeline

  1. investigating Sep 30, 2026, 07:27 AM UTC

    Hello, Starting at 1:40 we observed a loss of connection to our onsite equipment for your circuits. At this time we are requesting onsite power and equipment be verified. To get a ticket opened with GLS please contact them at 866-558-1920 an use your site ID listed below. Please reach out with any questions Thank you, ------------------------------------------------- Edgar School District - 424 Antigo Unified School District - 34 Bowler School District - 199 Elcho School District - 428 Lac du Flambeau #1 School District - 802 Marathon City School District - 933 Menominee Indian School District - 759 Northland Pines School District - 1972 Phelps School District - 1318 Rib Lake School District - 1427 Tigerton School District - 1649 Three Lakes School District - 1647 Woodruff J1 School District - 63 Shawano School District - 2481 CESA 9 - 1657 Marion School District - 944 Stratford School District - 1596

  2. resolved Sep 30, 2026, 08:23 AM UTC

    Hello, We are seeing these alarms clear as of 2:24am. Please reach out to the WiscNet NOC if you believe this is a mistake. Thank you,

  3. postmortem Sep 30, 2026, 08:24 AM UTC

    Date & Time of Incident: 9/30 1:40am Duration: 46 minutes Technician\(s\): Connor Felton Review Date: 9/30 Brief Summary: We observed alarms for these schools come in Root Cause: Due to a loss of routing to the schools

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