Resolved after 9 hours 11 minutes, affecting Paris J1 School District, on September 24, 2026.
Date & Time of Incident: 9/23 11:36 PM Central Duration: 454 Minutes Technician\(s\): Marcus Review Date: 9/24 Root Cause: Upstream network event Brief Summary: The Wiscnet NOC lost access to our device onsite between 9/23 11:36 PM - 9/24 7:10 AM Central. Our device logs indicated an upstream network event during the time of the outage.
Affected components
Update timeline
- investigating Sep 24, 2026, 04:50 AM UTC
Hello, The WiscNet NOC has lost access to our device for Paris J1 School District at 11:36pm on 9/23. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 751. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- resolved Sep 24, 2026, 02:02 PM UTC
Hello, The Wiscnet NOC observed alarms clear and services restore starting at 7:10 AM Central for the Paris J1 School District.
- postmortem Sep 24, 2026, 02:02 PM UTC
Date & Time of Incident: 9/23 11:36 PM Central Duration: 454 Minutes Technician\(s\): Marcus Review Date: 9/24 Root Cause: Upstream network event Brief Summary: The Wiscnet NOC lost access to our device onsite between 9/23 11:36 PM - 9/24 7:10 AM Central. Our device logs indicated an upstream network event during the time of the outage.
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