[2294497] - WiscNet - Multiple Sites - Down

Update timeline

1. investigating Sep 23, 2026, 06:12 AM UTC

   The WiscNet NOC has lost access to our devices for Sun Praire - 3220 Stoughton - 1594 at 9/23 12:40am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.

2. investigating Sep 23, 2026, 06:45 AM UTC

   We are removing the Stoughton Area School District from this Status page as this is due to a separate issue. Thank you,

3. resolved Sep 23, 2026, 09:55 AM UTC

   Hello, We are seeing Sun Prairie as back up as of 2:20am. We will be closing this status page now.

4. postmortem Sep 23, 2026, 09:57 AM UTC

   Date & Time of Incident: 9/23 12:40am Duration: 100 Minutes Technician\(s\): Johnathon Laun Review Date: 9/23 Brief Summary: At 12:40 am we observed alarms for the Sun Prairie and Stoughton school districts, we later determined these were unrelated on the WiscNet end Root Cause: Logs indicate the Sun Prarie school district lost OSPF connection [https://manage.statuspage.io/pages/rw2kn0mybrh3/incidents/wlw512dvt87p](https://manage.statuspage.io/pages/rw2kn0mybrh3/incidents/wlw512dvt87p) was made on accident