Whatfix incident

DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, and 7 other services are down

Resolved after 2 hours 11 minutes, affecting section-137894 (DAP (Web/ Desktop) - North America - Studio) and section-137894 (DAP (Web/ Desktop) - North America - Dashboard) and 1 more, on May 26, 2026.

resolved May 26, 2026, 02:53 PM UTC

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.

Started: May 26, 2026, 12:41 PM UTC
Resolved: May 26, 2026, 02:53 PM UTC
Duration: 2h 11m
Detected by Pingoru: May 26, 2026, 12:41 PM UTC

Affected components

section-137894 (DAP (Web/ Desktop) - North America - Studio)section-137894 (DAP (Web/ Desktop) - North America - Dashboard)section-137894 (DAP (Web) - North America - Multi Format Outputs)section-137894 (DAP (Web) - North America - Push to Production Service)section-137894 (DAP (Mobile) - North America - Content Authoring Services)section-137894 (DAP (Mobile) - North America - End User Experience)section-137894 (DAP (Enterprise) - North America)section-138271 (DAP (Web/ Desktop) - EU - Dashboard)section-151167 (Whatfix Community)section-137894 (DAP (Web/ Desktop) - North America - Studio)

Update timeline

investigating May 26, 2026, 12:41 PM UTC

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service went down.
resolved May 26, 2026, 02:53 PM UTC

DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.

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