Whatfix incident

Whatfix Support, Whatfix Community, and 2 other services are down

Resolved after 19 minutes, affecting section-137894 (DAP (Web) - North America - Multi Format Outputs) and section-138271 (DAP (Mobile) - EU - End User Experience) and 1 more, on October 21, 2026.

investigating Oct 21, 2026, 10:25 AM UTC

DAP (Web) - North America - Multi Format Outputs went down.

Started: Oct 21, 2026, 10:25 AM UTC
Resolved: Oct 21, 2026, 10:44 AM UTC
Duration: 19m
Detected by Pingoru: Oct 21, 2026, 10:25 AM UTC

Affected components

section-137894 (DAP (Web) - North America - Multi Format Outputs)section-138271 (DAP (Mobile) - EU - End User Experience)section-151167 (Whatfix Support)section-151167 (Whatfix Community)

Update timeline

investigating Oct 21, 2026, 10:25 AM UTC

DAP (Web) - North America - Multi Format Outputs went down.
resolved Oct 21, 2026, 10:44 AM UTC

DAP (Web) - North America - Multi Format Outputs recovered.

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