Resolved after 15 minutes, on November 10, 2024.
Some customers are currently unable to access our Westpac One app on iPhone/iOS. This outage appears to only be affecting iOS or iPhone users. Customers can still access Westpac One via Android devices or via a web browser. Our tech teams are looking into this with urgency. We apologise for the inconvenience
Update timeline
- investigating Nov 10, 2024, 10:07 PM UTC
Some customers are currently unable to access our Westpac One app on iPhone/iOS. This outage appears to only be affecting iOS or iPhone users. Customers can still access Westpac One via Android devices or via a web browser. Our tech teams are looking into this with urgency. We apologise for the inconvenience
- resolved Nov 10, 2024, 10:22 PM UTC
This incident has been resolved.
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