Westpac New Zealand incident

Westpac One intermittent service

Resolved after 36 minutes, affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more, on August 31, 2026.

identified Aug 31, 2026, 10:34 PM UTC

Some customers are experiencing difficulties logging in to Westpac One digital banking. We apologise for the inconvenience and are looking into the issue with urgency.

Started
Aug 31, 2026, 10:34 PM UTC
Resolved
Aug 31, 2026, 11:10 PM UTC
Duration
36m
Detected by Pingoru
Aug 31, 2026, 10:34 PM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. identified Aug 31, 2026, 10:34 PM UTC

    Some customers are experiencing difficulties logging in to Westpac One digital banking. We apologise for the inconvenience and are looking into the issue with urgency.

  2. resolved Aug 31, 2026, 11:10 PM UTC

    This incident has been resolved.

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