Westpac New Zealand incident

Westpac One log-ins

Resolved after 12 minutes, on May 13, 2025.

identified May 13, 2025, 09:42 AM UTC

Some customers are reporting issues logging on to Westpac One digital banking. This appears to be intermittent. Please wait a few mintues and then try again. We apologise for the inconvenience.

Started
May 13, 2025, 09:42 AM UTC
Resolved
May 13, 2025, 09:55 AM UTC
Duration
12m
Detected by Pingoru
May 13, 2025, 09:42 AM UTC

Update timeline

  1. identified May 13, 2025, 09:42 AM UTC

    Some customers are reporting issues logging on to Westpac One digital banking. This appears to be intermittent. Please wait a few mintues and then try again. We apologise for the inconvenience.

  2. resolved May 13, 2025, 09:55 AM UTC

    This incident has been resolved.

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