Resolved after 5 hours 16 minutes, affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more, on November 18, 2025.
We have observed significant improvements in service reliability. Our provider, Cloudflare, has applied mitigations, and we are seeing our site functionality returning to normal. We consider the major impact resolved, but our engineers will continue to closely monitor the systems to ensure full stability. Thank you for your patience.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 11:54 AM UTC
We are currently experiencing issues with our DNS/CDN provider, Cloudflare. Our engineers are actively investigating the situation.
- identified Nov 18, 2025, 12:10 PM UTC
We have received an update from our provider, Cloudflare, confirming network-wide errors. The current situation is as follows: Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly. We will provide another update as soon as more information is available from Cloudflare.
- monitoring Nov 18, 2025, 12:17 PM UTC
We have observed significant improvements in service reliability. Our provider, Cloudflare, has applied mitigations, and we are seeing our site functionality returning to normal. We consider the major impact resolved, but our engineers will continue to closely monitor the systems to ensure full stability. Thank you for your patience.
- monitoring Nov 18, 2025, 12:44 PM UTC
We regret to report that we are once again experiencing intermittent access errors to the platform, linked to our provider. Our engineers are continuing to closely monitor the situation and are working with our provider to ensure full restoration of service. We appreciate your continued patience as we work to stabilize the connection.
- monitoring Nov 18, 2025, 02:58 PM UTC
We have observed significant improvements in service reliability. Our provider, Cloudflare, has applied mitigations, and we are seeing our site functionality returning to normal. We consider the major impact resolved, but our engineers will continue to closely monitor the systems to ensure full stability. Thank you for your patience.
- resolved Nov 18, 2025, 05:11 PM UTC
This incident has been resolved.
Your product runs on more than Webdox CLM
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services