Wakam incident

Service Degradation - Partner Data eXchange

Resolved after 18 hours 44 minutes, affecting Distributors Portal and Partner Data Exchange, on February 4, 2026.

monitoring Feb 04, 2026, 05:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 04, 2026, 02:01 PM UTC
Resolved
Feb 05, 2026, 08:46 AM UTC
Duration
18h 44m
Detected by Pingoru
Feb 04, 2026, 02:01 PM UTC

Affected components

Distributors PortalPartner Data Exchange

Update timeline

  1. investigating Feb 04, 2026, 02:01 PM UTC

    Our application is currently experiencing instability. Users may experience degraded performance or intermittent issues. Our engineering team is investigating and working on a resolution.

  2. monitoring Feb 04, 2026, 05:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 08:46 AM UTC

    This incident has been resolved.

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