Resolved on July 27, 2026, affecting Pricing API.
Our monitoring system triggered a **Major Outage** alert on the **Pricing API** starting at 06:37 (GMT+2). Following investigation, we have confirmed that this alert was caused by an issue with our **automatic monitoring probe** and did not reflect any actual service degradation. All pricing products and services were **fully operational** throughout this entire period and were not impacted in any way. No action is required from our clients or partners. - **Alert start time:** 06:37 (GMT+2), 27 Jul 2026 - **Alert end time:** 11:19 (GMT+2), 27 Jul 2026 - **Duration:** 4 hours 42 minutes - **Impacted services:** None – Pricing API remained fully operational - **Root cause:** Automatic monitoring probe failure (no customer impact) We apologize for any concern this alert may have caused.
Affected components
Update timeline
- resolved Jul 27, 2026, 09:20 AM UTC
Our monitoring system triggered a **Major Outage** alert on the **Pricing API** starting at 06:37 (GMT+2). Following investigation, we have confirmed that this alert was caused by an issue with our **automatic monitoring probe** and did not reflect any actual service degradation. All pricing products and services were **fully operational** throughout this entire period and were not impacted in any way. No action is required from our clients or partners. - **Alert start time:** 06:37 (GMT+2), 27 Jul 2026 - **Alert end time:** 11:19 (GMT+2), 27 Jul 2026 - **Duration:** 4 hours 42 minutes - **Impacted services:** None – Pricing API remained fully operational - **Root cause:** Automatic monitoring probe failure (no customer impact) We apologize for any concern this alert may have caused.
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