Wakam incident

Play&Plug/data-exchange : File submission blocked

Resolved after 2 hours 46 minutes, affecting Distributors Portal and Partner Data Exchange, on August 12, 2026.

identified Aug 12, 2026, 05:15 PM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 12, 2026, 04:00 PM UTC
Resolved
Aug 12, 2026, 06:47 PM UTC
Duration
2h 46m
Detected by Pingoru
Aug 12, 2026, 04:00 PM UTC

Affected components

Distributors PortalPartner Data Exchange

Update timeline

  1. investigating Aug 12, 2026, 04:52 PM UTC

    We are currently investigating this issue.

  2. identified Aug 12, 2026, 05:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 12, 2026, 06:47 PM UTC

    This incident has been resolved.

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