Vonage API incident

USA SMS - Delivery/MT receipt degradation affecting a subset of Short Codes to T-mobile

Resolved after 3 hours 22 minutes, affecting SMS North America, on August 31, 2026.

monitoring Aug 31, 2026, 07:16 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 31, 2026, 05:02 PM UTC
Resolved
Aug 31, 2026, 08:25 PM UTC
Duration
3h 22m
Detected by Pingoru
Aug 31, 2026, 05:02 PM UTC

Affected components

SMS North America

Update timeline

  1. investigating Aug 31, 2026, 05:02 PM UTC

    We have been notified about an issue impacting SMS messages from a subset of short codes to T-mobile. You may experience missing or delayed delivery receipts for a subset of short codes sending to T-mobile networks in the US. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. investigating Aug 31, 2026, 05:23 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 31, 2026, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 31, 2026, 08:25 PM UTC

    This incident has been resolved.

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