Vonage API incident
USA SMS - Delivery degradation affecting 10DLC messages for all networks
Resolved after 2 hours 28 minutes, affecting SMS North America, on August 24, 2026.
We are working with our supplier/partner towards resolution of the issue. We will keep you posted as soon as we have update from them.
Affected components
Update timeline
- investigating Aug 24, 2026, 10:55 AM UTC
We have been notified by our supplier about delivery degradation for 10DLC messages sent from and towards USA all networks. We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- investigating Aug 24, 2026, 12:25 PM UTC
We are working with our supplier/partner towards resolution of the issue. We will keep you posted as soon as we have update from them.
- resolved Aug 24, 2026, 01:23 PM UTC
This incident has been resolved.
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