Vonage API incident

Potential Outbound Calling Issues on Voice API Platform

Resolved after 2 hours 37 minutes, affecting Programmable SIP & SIP Interconnect and Voice API and 1 more, on May 1, 2026.

monitoring May 01, 2026, 06:12 PM UTC

A very small percentage of calls were affected between 17:23:44 UTC and 17:24:06. The issue has been identified and fixed.

Started
May 01, 2026, 05:43 PM UTC
Resolved
May 01, 2026, 08:21 PM UTC
Duration
2h 37m
Detected by Pingoru
May 01, 2026, 05:43 PM UTC

Affected components

Programmable SIP & SIP InterconnectVoice APILegacy TTSSIP TrunkingVoice WebRTCSIP EndpointsAdvanced Machine DetectionVoice Inspector

Update timeline

  1. investigating May 01, 2026, 05:43 PM UTC

    Our engineering team is working to resolve the issue that may be impacting your outbound voice calls. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 01, 2026, 06:12 PM UTC

    A very small percentage of calls were affected between 17:23:44 UTC and 17:24:06. The issue has been identified and fixed.

  3. resolved May 01, 2026, 08:21 PM UTC

    This incident has been resolved.

Your product runs on more than Vonage API

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →