Vonage API incident
Belgium SMS - Delivery degradation towards Proximus, Telenet, Base networks
Resolved after 18 hours 47 minutes, affecting SMS Europe, on August 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 19, 2026, 06:17 AM UTC
We are currently observing SMS delivery degradation towards Proximus, Telenet, Base network. You may experience failures or delays for Outbound SMS sending towards Proximus, Telenet, Base network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Aug 19, 2026, 01:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2026, 01:05 AM UTC
This incident has been resolved.
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