Vonage API incident

Colombia SMS - Delivery degradation towards Movistar

Resolved after 2 hours 41 minutes, affecting SMS Latin America, on August 14, 2026.

monitoring Aug 14, 2026, 03:36 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 14, 2026, 01:43 AM UTC
Resolved
Aug 14, 2026, 04:24 AM UTC
Duration
2h 41m
Detected by Pingoru
Aug 14, 2026, 01:43 AM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Aug 14, 2026, 01:43 AM UTC

    Please be advised that we are observing message delivery degradation towards Movistar Colombia. We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Aug 14, 2026, 03:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2026, 04:24 AM UTC

    This incident has been resolved.

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