Vonage API incident

USA MMS - Latency affecting MMS messages sent towards T-Mobile network

Resolved after 2 days 8 hours, affecting MMS North America, on August 13, 2026.

monitoring Aug 15, 2026, 10:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 13, 2026, 01:57 PM UTC
Resolved
Aug 15, 2026, 10:19 PM UTC
Duration
2d 8h
Detected by Pingoru
Aug 13, 2026, 01:57 PM UTC

Affected components

MMS North America

Update timeline

  1. investigating Aug 13, 2026, 01:57 PM UTC

    We have been notified by our suppliers about MMS Delivery Delays from a Subset of Short Codes to T-Mobile United States. You might experience delayed MMS messages for US shortcodes sending to T-Mobile. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Aug 15, 2026, 10:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 15, 2026, 10:19 PM UTC

    This incident has been resolved.

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