Vonage API incident
United Kingdom SMS - Degradation for inbound SMS towards a subset of United Kingdom long virtual numbers
Resolved after 17 days 21 hours, affecting SMS Europe, on April 30, 2026.
We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our United Kingdom Long Virtual Numbers affecting O2 network. You may experience failures or delays for Inbound SMS sending towards your subscribed United Kingdom Long Virtual Numbers affecting O2 network. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
Affected components
Update timeline
- investigating Apr 30, 2026, 05:16 PM UTC
We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our United Kingdom Long Virtual Numbers affecting O2 network. You may experience failures or delays for Inbound SMS sending towards your subscribed United Kingdom Long Virtual Numbers affecting O2 network. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- resolved May 18, 2026, 03:03 PM UTC
This incident has been resolved.
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