Vonage API incident
Chile SMS - Delivery Degradation towards Entel network
Resolved after 5 hours 58 minutes, affecting SMS Latin America, on August 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 12, 2026, 05:54 AM UTC
Please be advised that currently there is a delivery degradation towards Entel network in Chile. You may experience missing or delayed inbound, outbound messages and delivery receipts. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Aug 12, 2026, 11:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2026, 11:52 AM UTC
This incident has been resolved.
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