Vonage API incident

France SMS - Delivery degradation affecting Lebara Network

Resolved after 2 hours 40 minutes, affecting SMS Europe, on August 11, 2026.

investigating Aug 11, 2026, 01:39 PM UTC

We are currently observing SMS delivery degradation towards Lebara network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Started
Aug 11, 2026, 01:39 PM UTC
Resolved
Aug 11, 2026, 04:19 PM UTC
Duration
2h 40m
Detected by Pingoru
Aug 11, 2026, 01:39 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Aug 11, 2026, 01:39 PM UTC

    We are currently observing SMS delivery degradation towards Lebara network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. resolved Aug 11, 2026, 04:19 PM UTC

    This incident has been resolved.

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