Resolved after 2 hours 38 minutes, affecting Customer Portal, on April 29, 2026.
Vonage services have been fully restored following today’s service outage, which began 2026-04-29 16:53:16.308139 UTC. Full resolution has been confirmed effective 2026-04-29T18:51:00.000+0000 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
Affected components
Update timeline
- investigating Apr 29, 2026, 06:10 PM UTC
We are aware of issues that may be impacting signing in to the Vonage dashboard. We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
- identified Apr 29, 2026, 06:34 PM UTC
We have identified the issue that was impacting the dashboard login issues and seeing signs of recovery. We'll continue to provide further updates and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
- monitoring Apr 29, 2026, 07:06 PM UTC
Vonage services continue to show signs of recovery following today's interruption, impacting the dashboard login. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
- resolved Apr 29, 2026, 08:48 PM UTC
Vonage services have been fully restored following today’s service outage, which began 2026-04-29 16:53:16.308139 UTC. Full resolution has been confirmed effective 2026-04-29T18:51:00.000+0000 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
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