Resolved after 1 hour 48 minutes, affecting SMS APAC, on April 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS APAC
Update timeline
- investigating Apr 29, 2026, 06:36 AM UTC
Please be advised that we are observing partial SMS delivery degradation for domestic pre-registered brands towards China. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Apr 29, 2026, 07:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2026, 08:25 AM UTC
This incident has been resolved.
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