Vonage API incident

Israel SMS - Delivery degradation affecting Partner

Resolved after 2 hours 19 minutes, affecting SMS Middle East & Africa, on July 28, 2026.

monitoring Jul 28, 2026, 04:08 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 28, 2026, 02:05 AM UTC
Resolved
Jul 28, 2026, 04:24 AM UTC
Duration
2h 19m
Detected by Pingoru
Jul 28, 2026, 02:05 AM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Jul 28, 2026, 02:05 AM UTC

    We are currently observing SMS delivery degradation towards Partner network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 28, 2026, 04:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 28, 2026, 04:24 AM UTC

    This incident has been resolved.

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