Vonage API incident
Brazil SMS - Delivery degradation affecting Claro Brazil
Minor Vendor's status page →
Resolved after 2 hours 45 minutes, affecting SMS Latin America, on July 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS Latin America
Update timeline
- investigating Jul 25, 2026, 03:57 AM UTC
We are currently observing SMS delivery degradation towards Claro Brazil network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Jul 25, 2026, 06:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 25, 2026, 06:42 AM UTC
This incident has been resolved.
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