Vonage API incident

Service issue in Oregon Data Center (US4)

Resolved after 2 hours 53 minutes, affecting Multiple Services Affected, on July 24, 2026.

resolved Jul 24, 2026, 02:13 PM UTC

Vonage services have been fully restored following today’s service interruption, which began at 2026-07-24 10:56 UTC. Full resolution has been confirmed effective 11:14 UTC, with a minor recurrence observed at 11:55 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Other major vendors with incidents that started within 30 minutes of this one

And 2 more: Notion, Cloudflare.

Started
Jul 24, 2026, 11:19 AM UTC
Resolved
Jul 24, 2026, 02:13 PM UTC
Duration
2h 53m
Detected by Pingoru
Jul 24, 2026, 11:19 AM UTC

Affected components

Multiple Services Affected

Update timeline

  1. investigating Jul 24, 2026, 11:19 AM UTC

    We are aware of issues that may be impacting traffic for all products in the Oregon Data Center (US4). We are working to resolve the issue as soon as possible. We’ll provide further updates. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

  2. monitoring Jul 24, 2026, 11:23 AM UTC

    Vonage services continue to show signs of recovery following today's interruption in the Oregon Data Center (US4). We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

  3. monitoring Jul 24, 2026, 01:03 PM UTC

    Vonage services continue to show signs of recovery following today's interruption in the Oregon Data Center (US4). We'll continue to provide further updates here within 1 hour and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

  4. resolved Jul 24, 2026, 02:13 PM UTC

    Vonage services have been fully restored following today’s service interruption, which began at 2026-07-24 10:56 UTC. Full resolution has been confirmed effective 11:14 UTC, with a minor recurrence observed at 11:55 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

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