Vonage API incident
Disruption - Number Deactivation Feed Unavailability
Resolved after 1 hour 40 minutes, affecting Number Deactivation, on July 14, 2026.
We have confirmed that the third-party disruption affecting the Number Deactivation Feed has been resolved. Services have been restored and are operating normally. We have identified a limited number of customers who may have been impacted during this disruption. Our team will be reaching out directly to those specific customers to provide further details and any necessary remediation. If you believe you were affected and have not heard from us, please contact us at api.support.vonage.com. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Jul 14, 2026, 03:11 PM UTC
We are aware of issues that may be impacting some Vonage customers' number deactivation services due to a third party interruption that is affecting multiple providers. We are working closely with our third party as they work to resolve the issue. We'll provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
- resolved Jul 14, 2026, 04:52 PM UTC
We have confirmed that the third-party disruption affecting the Number Deactivation Feed has been resolved. Services have been restored and are operating normally. We have identified a limited number of customers who may have been impacted during this disruption. Our team will be reaching out directly to those specific customers to provide further details and any necessary remediation. If you believe you were affected and have not heard from us, please contact us at api.support.vonage.com. Thank you for your patience and understanding.
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