Vonage API incident

United Arab Emirates SMS - Degradation affecting Pre-Registered Domestic brands

Resolved after 3 hours 9 minutes, affecting SMS Middle East & Africa, on July 13, 2026.

monitoring Jul 14, 2026, 12:05 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 13, 2026, 09:23 PM UTC
Resolved
Jul 14, 2026, 12:32 AM UTC
Duration
3h 9m
Detected by Pingoru
Jul 13, 2026, 09:23 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Jul 13, 2026, 09:23 PM UTC

    We are currently observing SMS delivery degradation for domestic pre-registered brands. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 14, 2026, 12:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 14, 2026, 12:32 AM UTC

    This incident has been resolved.

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