Vonage API incident
Indonesia SMS - Delivery degradation affecting Axiata
Minor Vendor's status page →
Resolved after 3 hours 42 minutes, affecting SMS APAC, on July 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS APAC
Update timeline
- investigating Jul 13, 2026, 08:31 PM UTC
Please be advised that we are observing SMS delivery degradation towards Axaiata. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Jul 13, 2026, 11:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 12:14 AM UTC
This incident has been resolved.
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