Vonage API incident

USA SMS - Delivery Degradation affecting traffic towards T-Mobile Network

Resolved after 3 hours 15 minutes, affecting SMS North America, on July 9, 2026.

monitoring Jul 09, 2026, 12:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 09, 2026, 10:13 AM UTC
Resolved
Jul 09, 2026, 01:28 PM UTC
Duration
3h 15m
Detected by Pingoru
Jul 09, 2026, 10:13 AM UTC

Affected components

SMS North America

Update timeline

  1. investigating Jul 09, 2026, 10:13 AM UTC

    We are currently experiencing message delivery issues impacting SMS traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages. Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. investigating Jul 09, 2026, 10:20 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 09, 2026, 12:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2026, 01:28 PM UTC

    This incident has been resolved.

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