Vonage API incident

USA & Canada SMS - Degradation affecting 10DLC numbers towards multiple networks

Resolved after 22 hours 15 minutes, affecting SMS North America, on July 6, 2026.

monitoring Jul 06, 2026, 02:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 06, 2026, 02:49 AM UTC
Resolved
Jul 07, 2026, 01:04 AM UTC
Duration
22h 15m
Detected by Pingoru
Jul 06, 2026, 02:49 AM UTC

Affected components

SMS North America

Update timeline

  1. investigating Jul 06, 2026, 02:49 AM UTC

    We have detected degradation affecting 10DLC numbers towards multiple networks. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

  2. monitoring Jul 06, 2026, 02:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2026, 01:04 AM UTC

    This incident has been resolved.

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