Vonage API incident

United Kingdom SMS & Voice - Degradation affecting Lycamobile

Resolved after 10 hours 37 minutes, affecting SMS Europe, on July 3, 2026.

monitoring Jul 04, 2026, 08:24 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 03, 2026, 10:09 PM UTC
Resolved
Jul 04, 2026, 08:47 AM UTC
Duration
10h 37m
Detected by Pingoru
Jul 03, 2026, 10:09 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Jul 03, 2026, 10:09 PM UTC

    We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 04, 2026, 08:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 04, 2026, 08:47 AM UTC

    This incident has been resolved.

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