Vonage API incident

Dominican Republic SMS - Delivery Degradation towards Altice

Resolved after 19 hours 28 minutes, affecting SMS North America, on July 2, 2026.

investigating Jul 02, 2026, 08:56 AM UTC

We observed SMS delivery degradation towards Altice network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Started
Jul 02, 2026, 08:56 AM UTC
Resolved
Jul 03, 2026, 04:24 AM UTC
Duration
19h 28m
Detected by Pingoru
Jul 02, 2026, 08:56 AM UTC

Affected components

SMS North America

Update timeline

  1. investigating Jul 02, 2026, 08:56 AM UTC

    We observed SMS delivery degradation towards Altice network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. resolved Jul 03, 2026, 04:24 AM UTC

    This incident has been resolved.

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