Vonage API incident

UAE SMS - Delivery degradation towards Etisalat and du

Resolved after 4 hours 10 minutes, affecting SMS Middle East & Africa, on June 23, 2026.

monitoring Jun 23, 2026, 07:06 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 23, 2026, 03:16 AM UTC
Resolved
Jun 23, 2026, 07:26 AM UTC
Duration
4h 10m
Detected by Pingoru
Jun 23, 2026, 03:16 AM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Jun 23, 2026, 03:16 AM UTC

    We have been notified by our supplier about an SMS delivery degradation towards UAE Etisalat and du networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 23, 2026, 07:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2026, 07:26 AM UTC

    This incident has been resolved.

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