Resolved after 1 hour 27 minutes, affecting Reports API, on June 15, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Reports API
Update timeline
- investigating Jun 15, 2026, 05:01 PM UTC
We are currently investigating an issue affecting CDR (Call Detail Record) processing in the Ireland region. Customers using Vonage API services in the Ireland (EU-West-1) region may experience delays in call and message detail records appearing in their dashboards or reporting systems. We are actively investigating the root cause and will provide an update as soon as more information is available.
- monitoring Jun 15, 2026, 05:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 06:29 PM UTC
This incident has been resolved.
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