Vonage API incident

United Kingdom SMS - Missing Delivery Reports for a subset of UK LVNs

Resolved after 1 day, affecting SMS Europe, on June 9, 2026.

monitoring Jun 09, 2026, 11:51 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 09, 2026, 08:14 AM UTC
Resolved
Jun 10, 2026, 08:23 AM UTC
Duration
1d
Detected by Pingoru
Jun 09, 2026, 08:14 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Jun 09, 2026, 08:14 AM UTC

    We are observing missing delivery reports impacting message delivered using a subset of the UK LVNs towards several UK networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 09, 2026, 11:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 08:23 AM UTC

    This incident has been resolved.

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