Vonage API incident

Costa Rica SMS - Degradation affecting Claro CR network

Resolved after 3 hours 24 minutes, affecting SMS Latin America, on June 3, 2026.

monitoring Jun 03, 2026, 06:38 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 03, 2026, 03:26 AM UTC
Resolved
Jun 03, 2026, 06:50 AM UTC
Duration
3h 24m
Detected by Pingoru
Jun 03, 2026, 03:26 AM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Jun 03, 2026, 03:26 AM UTC

    Please be informed that we have been notified of SMS delivery degradation towards Claro CR network in Costa Rica. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 03, 2026, 06:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 06:50 AM UTC

    This incident has been resolved.

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