Vonage API incident

Video SIP Interconnect Issue at Europe and US Regions

Resolved after 31 minutes, affecting SIP Interconnect, on June 1, 2026.

resolved Jun 01, 2026, 12:06 PM UTC

The SIP Interconnect and Audio Connector problem has been resolved, with a small number of calls impacted during the incident window from 2026-06-01T09:36:01 UTC to 2026-06-01T10:50:35.150UTC. All services have been restored. Please let [email protected] know if you continue to experience problems with this.

Started
Jun 01, 2026, 11:34 AM UTC
Resolved
Jun 01, 2026, 12:06 PM UTC
Duration
31m
Detected by Pingoru
Jun 01, 2026, 11:34 AM UTC

Affected components

SIP Interconnect

Update timeline

  1. investigating Jun 01, 2026, 11:34 AM UTC

    Customers may currently experiencing problems impacting SIP Interconnect and Audio Connector services started from 2026-06-01 09:36:01 UTC. You may have experienced dropped calls in the Europe and U.S. regions. We will update this status as soon as we have more information on this issue.

  2. resolved Jun 01, 2026, 12:06 PM UTC

    The SIP Interconnect and Audio Connector problem has been resolved, with a small number of calls impacted during the incident window from 2026-06-01T09:36:01 UTC to 2026-06-01T10:50:35.150UTC. All services have been restored. Please let [email protected] know if you continue to experience problems with this.

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