Resolved after 9 hours 21 minutes, affecting SMS Europe, on May 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS Europe
Update timeline
- investigating May 24, 2026, 07:18 AM UTC
We are currently observing SMS delivery degradation towards FreeMobile network in France. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring May 24, 2026, 01:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 24, 2026, 04:39 PM UTC
This incident has been resolved.
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