Resolved on May 19, 2026.
Vonage services are fully restored following today's interruption due to Voice API transcription issues from 2026-05-19 23:28:00 UTC to 2026-05-20 00:49:00 UTC. Calls should still be connected and recorded But post-call transcripts would be missing for analysis, compliance, or training. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
Update timeline
- resolved May 20, 2026, 01:47 AM UTC
Vonage services are fully restored following today's interruption due to Voice API transcription issues from 2026-05-19 23:28:00 UTC to 2026-05-20 00:49:00 UTC. Calls should still be connected and recorded But post-call transcripts would be missing for analysis, compliance, or training. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
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