Vonage API incident

Emergency Address Provisioning

Resolved after 1 hour 46 minutes, on May 19, 2026.

resolved May 19, 2026, 06:33 PM UTC

Vonage services are fully restored following today's interruption in Emergency Address Provisioning. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

Started
May 19, 2026, 04:46 PM UTC
Resolved
May 19, 2026, 06:33 PM UTC
Duration
1h 46m
Detected by Pingoru
May 19, 2026, 04:46 PM UTC

Update timeline

  1. investigating May 19, 2026, 04:46 PM UTC

    We are aware of issues that may be impacting your ability to provision emergency addresses. Our engineers are working to quickly resolve the issue. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

  2. identified May 19, 2026, 05:50 PM UTC

    Our engineering team has identified the issue that may be impacting your Emergency Address Provisioning service and has applied initial mitigations. We will continue to provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

  3. resolved May 19, 2026, 06:33 PM UTC

    Vonage services are fully restored following today's interruption in Emergency Address Provisioning. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

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