Vonage API incident

Denmark SMS - Delivery receipt degradation affecting Hi3G Denmark

Resolved after 5 hours 45 minutes, affecting SMS Europe, on May 19, 2026.

monitoring May 19, 2026, 10:50 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 19, 2026, 06:08 AM UTC
Resolved
May 19, 2026, 11:53 AM UTC
Duration
5h 45m
Detected by Pingoru
May 19, 2026, 06:08 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating May 19, 2026, 06:08 AM UTC

    We have been notified by our supplier about delivery receipt degradation for messages sent towards Hi3G Denmark. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 19, 2026, 10:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 19, 2026, 11:53 AM UTC

    This incident has been resolved.

Your product runs on more than Vonage API

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →