Resolved after 1 hour 38 minutes, affecting Reporting & Data and Messages API and 1 more, on May 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Reporting & DataMessages APIVoice InspectorReports API
Update timeline
- identified May 18, 2026, 10:25 PM UTC
We are aware of issues with delays in Reports API CDRs. We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
- identified May 18, 2026, 10:46 PM UTC
We are continuing to work on a fix for this issue.
- identified May 18, 2026, 10:47 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 19, 2026, 12:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 12:03 AM UTC
The issue has been fixed now.
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