Vonage API incident
France SMS - Delivery degradation towards Bouygues Telecom
Resolved after 5 hours 36 minutes, affecting SMS Europe, on March 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 19, 2026, 05:42 AM UTC
We are currently observing SMS delivery degradation towards France Bouygues which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages to Bouygues numbers. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Mar 19, 2026, 08:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 11:19 AM UTC
This incident has been resolved.
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