Vonage API incident
CA SMS - Delivery receipt latency affecting a subset of Short Codes to multiple networks
Minor Vendor's status page →
Resolved after 15 hours 39 minutes, affecting SMS North America, on March 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS North America
Update timeline
- investigating Mar 18, 2026, 10:23 PM UTC
We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.
- monitoring Mar 18, 2026, 11:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 02:03 PM UTC
This incident has been resolved.
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