Vonage API incident
USA & Canada SMS - Latency affecting 10DLC numbers towards multiple networks
Minor Vendor's status page →
Resolved after 16 hours 54 minutes, affecting SMS North America, on March 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS North America
Update timeline
- investigating Mar 18, 2026, 09:10 PM UTC
We have detected latency impacting messages to several networks in the USA & Canada. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.
- monitoring Mar 18, 2026, 11:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 02:04 PM UTC
This incident has been resolved.
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