Vonage API incident
UK SMS - Delivery Degradation towards Vodafone Network
Resolved after 1 day 5 hours, affecting SMS Europe, on April 5, 2026.
We are currently investigating this issue.
Affected components
Update timeline
- investigating Apr 05, 2026, 09:47 AM UTC
Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network. Some messages that are concatenated are delivered as multi-parts instead of one long message. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.
- monitoring Apr 05, 2026, 12:47 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 05, 2026, 12:50 PM UTC
We are continuing to monitor for any further issues.
- investigating Apr 05, 2026, 01:08 PM UTC
We are currently investigating this issue.
- resolved Apr 06, 2026, 03:37 PM UTC
This incident has been resolved.
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