Vonage API incident
Japan SMS - Delivery degradation affecting Softbank Network
Minor Vendor's status page →
Resolved after 1 hour 26 minutes, affecting SMS APAC, on April 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS APAC
Update timeline
- investigating Apr 08, 2026, 07:54 AM UTC
Please be informed that we are currently observing SMS delivery degradation towards Softbank Network. This impacts only the domestic registration traffic. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact https://www.vonage.com/support/
- monitoring Apr 08, 2026, 09:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 09:20 AM UTC
This incident has been resolved.
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