Resolved after 4 hours 34 minutes, affecting SMS Latin America, on April 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS Latin America
Update timeline
- investigating Apr 09, 2026, 07:44 PM UTC
We are currently observing SMS delivery degradation towards Peru Claro. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Apr 09, 2026, 10:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 12:19 AM UTC
This incident has been resolved.
Your product runs on more than Vonage API
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services