Vonage API incident
USA SMS - Delivery Degradation towards Verizon Network affecting Toll-Free Numbers
Minor Vendor's status page →
Resolved after 3 hours 56 minutes, affecting SMS North America, on April 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SMS North America
Update timeline
- investigating Apr 17, 2026, 07:51 AM UTC
We are currently observing SMS delivery degradation towards Verizon Network affecting Toll-Free Numbers. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Apr 17, 2026, 09:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2026, 11:48 AM UTC
This incident has been resolved.
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